Returns & Exchanges

At Powerful, we stand by the quality of our fashion; if your purchase doesn't make you feel bold and confident, you can return or exchange it within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Log into your Powerful account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Print Your Label

Download and print the prepaid shipping label provided in your confirmation email and securely attach it to your original packaging.

3

Drop Off Package

Hand over your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.

4

Quality Inspection & Refund

Once our team verifies the condition of your returned garments, your refund or exchange will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing